Excavator, Loader, Bulldozer, Roller, Grader Services & Support Sales Enquiry Form
We seek to indulge our customers with our high standards of after-sales service without burning a hole in their pockets.
Our customers know that their needs are our priority and that their success is our success. Our mission is to deliver and offer a credible, efficacious hand to all our customers globally.
Please drop us a line for Services & Support Sales using the enquiry form.
Thank You

We seek to indulge our customers with our high standards of after-sales service without burning a hole in their pockets.
Our customers know that their needs are our priority and that their success is our success. Our mission is to deliver and offer a credible, efficacious hand to all our customers globally.
Please drop us a line for Services & Support Sales using the enquiry form.
Thank You.

At world Equipment, WE work hard to earn the loyalty of our customers by providing them world-class service every day. Our legacy of customer service, bolstered by our reliable and efficient nhttpork, is unparalleled.
Our commitment to service is a complete guarantee that WE will make every effort to be there for you. That is our pledge to you. We wish to not just satisfy but surpass the expectations of our customers.
Our customers will simply need to dial our customer service hotline to the place of purchase should any defects or problems be found.
Thereupon, our technicians or service engineers would be expedited to serve our said customers.

Productivity Support
To surpass your expectations and ensure that your daily productivity goals are met, our team of board certified technical staff makes regular trips to contact manufacturers to uncover the latest in technological developments and innovation. With the knowledge and expertise acquired, they are able to assist and facilitate our agents.
This includes educating and training our agents to provide better services to the end user. This helps maximize our customer's ROI (return on investment)
Technical Support
Our highly competent marketing agents are armed with immense knowledge and years of experience under their belts in dealing with used construction equipment and new trucks such as Terex, Caterpillar and Komatsu.
Equipped with good workshop facilities to stock replacement parts so to provide excellent after-sales service, world Equipment provides technical support to our agents by dispatching marketing and technical staff to any part of the world on a regular basis to take care of the after-sales service.
We have a team of WEll-trained and experienced staff comprising of mechanical, electrical and software engineers. Our dedicated employees are always ready to anWEer any queries or provide solutions for problems which may arise in the field.
Field Supervision/Consultation
As supervisors or consultants, our on-site experts see through all projects. They help to fine-tune equipment systems and provide technical advice to maximize our equipment performance.
Our emphasis on the aspect of field supervision has over the years been combined with a second emphasis on administration and consultation that includes efforts to control and coordinate our team of highly skilled technicians and engineers to get the job done.

Uptime Solutions
world Equipment is committed to offering support designed to keep your project running smoothly and on schedule:
To expedite delivery time for our customers, booking of vessels are made way in advance; together with the production department to optimise all resources with the extra hours involved in order to complete the production so as to be ahead of schedule.
At world Equipment, WE assist our customers in making prudent and wise purchase decisions. It is our gratification just to know that our customers realize that their purchase is one that is of quality, reliability and durable albeit our reasonable prices.
Field Service
world Equipment provides our customers with a single point of contact and accountability for product support from telephonic, e-mail and WEb-based inquiries to the dispatch of field engineers and technicians for on-site repairs.
From basic support to comprehensive, advanced on-site service, our dedicated and highly skilled team of experienced technicians are readily available all around the world to prepare, set up, service and maintain your equipment during each project phase to ensure the smooth progression of the job.
Spare Parts Inventory
At world Equipment, WE maintain an extensive spare parts inventory for all our equipment. From the smallest bearing to the most complex circuit board, world Equipment is committed to having all parts on hand to keep your project running. We are WEll stocked with a full inventory list of spare parts, components and accessories to support our clientele with the products they purchase from us.
This forms a one-stop-centre to serve our customers promptly and efficiently. This is done through a nhttpork of highly certified OEM manufacturers, and through an effective distribution of spare parts through our global nhttpork of vendors.

Training and Development
Should our customers wish to send their engineers and operators for training and development to further update their skills, they can do so by sending their engineers and operators to attend our training program conducted to acquire the technological competencies to enable them to adapt and respond to the changing needs and advancements in technology.
Our training program focuses on areas of innovation and application engineered for a better environment. It teaches the latest techniques and the most effective methods of technical applications.
Our program adopts a competency-based training approach. Classroom teaching and hands-on practice-oriented training combine to enhance the learning of concepts and acquisition of technical skills. This will aid them in operating our machines, pick up, drill and upgrade their skills for proper operation, maintenance and breakdown repair.